Data Protection

Privacy Policy

Protecting your personal data is of utmost importance to us. We process your data exclusively based on the legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing on our website.

Contacting Us

When you contact us, for example via the contact form or by email, personal data is collected. The specific data transmitted is determined by the respective input fields of the contact form. We use the collected data solely to process your inquiry and ensure the associated technical processing. Data processing is based on our legitimate interest in responding to your inquiry in accordance with Art. 6 (1) lit. f GDPR. If your inquiry is aimed at the conclusion of a contract, the processing is also based on Art. 6 (1) lit. b GDPR. After your inquiry has been fully processed, we will delete your data, provided that the matter is resolved and no legal retention periods prevent this.

Data Processing When Using WhatsApp

We offer you the option to contact us via the "WhatsApp" messaging service. If you contact us via "WhatsApp", you automatically transmit your mobile number to us. This will only be used for information exchange and is not associated with any customer account or customer system.
For data processing on "WhatsApp", the provider itself is responsible. The terms of use and privacy notice of WhatsApp apply. www.whatsapp.com/legal

Cookies

Our website uses so-called cookies. These are small text files stored on your device via the browser. They do not cause any harm. We use cookies to make our offering more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. If you do not wish this, you can configure your browser to inform you about cookie placement and allow it only in individual cases. Disabling cookies may limit the functionality of our website.

Use of Google reCAPTCHA

To protect our website from abusive use, we use the Google reCAPTCHA service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). reCAPTCHA helps to determine whether the input on our website is made by a human or abusively by automated processing (e.g., bots).

The data processing is based on Art. 6 (1) lit. f GDPR. Our legitimate interest is to ensure the security of our website and protect it from automated attacks.

The collected data is transferred to Google. Google is responsible for processing this data. More information on handling user data can be found in Google's privacy policy: https://policies.google.com/privacy

If you do not agree with the processing of your data by Google reCAPTCHA, please use alternative contact options that do not involve reCAPTCHA.

Use of Google Maps (Embedded Code)

Our website uses the Google Maps service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) to visually display geographic information. When using Google Maps, Google collects, processes, and uses data about the use of map functions by visitors.

By embedding Google Maps on our website, the following personal data is transmitted to Google:

- IP address
- Location data (if shared)
- Information about the use of map functions

The use of Google Maps aims to provide our visitors with a simple display of locations and a convenient route planner.

The data processing is based on Art. 6 (1) lit. f GDPR (legitimate interest). Our legitimate interest lies in optimizing the user-friendliness of our website.

Google processes data in the USA as well. This may involve transferring personal data to a third country without an adequate level of data protection. However, Google has agreed to the Standard Contractual Clauses (SCC) of the EU to ensure an adequate level of data protection.

To prevent data from being transmitted to Google, you can disable JavaScript in your browser settings. Please note that this will prevent the map display on our website from working.

For more information on handling user data, please refer to Google's privacy policy: https://policies.google.com/privacy

Your Rights

You have the right to request information, correction, deletion, restriction, data portability, withdrawal, and objection regarding your data stored with us. If you believe that the processing of your data violates data protection law or your data protection rights have been infringed in any way, you can file a complaint with us at This email address is being protected from spambots. You need JavaScript enabled to view it. or with the data protection authority.

Image Credits

Hannes Buchinger, Draxl Hof

On our website, we use photos and images provided by NLW Tourismus Marketing GmbH. The images are solely for the tourism promotion of the Carinthia vacation region. The use is in accordance with the General Terms and Conditions of NLW Tourismus Marketing GmbH, including correct attribution of authorship.

All images used on this website are for illustration purposes only and may not accurately represent the actual state or appearance of the displayed objects, products, or services. Variations in appearance and features are possible.